The Library is taking the next big step in digital transformation, changing the way readers interact with culture and knowledge. As of today, the official website of the Library hosts an advanced digital assistant (AI Chatbot), which is available 24/7 to serve the public.
Unlike the usual auto-reply systems, the Library’s new digital assistant leverages Artificial Intelligence to connect directly to the Library’s catalog and systems in real time.
Users can now interact with the assistant in any language and have access to:
Search for Books & Materials: The assistant searches for titles, authors or subject categories directly in the Library catalog and immediately displays the availability and information about the material.
Information on Events: Identifies and presents upcoming activities, educational workshops and speeches organized by the Library.
Operational Information: Provides instant answers on schedules, lending regulations, new member registrations, and material booking procedures.
The app is designed with a friendly and approachable style, suitable for people of all ages, from young children to researchers, offering a personalized navigation experience.
With this innovation, the Library reaffirms its commitment to combining the traditional love of books with the cutting-edge capabilities of modern technology, making knowledge more accessible than ever before.
