Welcome to www.kalambakalibrary.org, a website, which is owned and operated by "EDUCATIONAL, LITERARY AND CULTURAL CIVIC NOT-FOR-PROFIT COMPANY OF KALAMBAKA" (with the distinctive title "KDK") (hereinafter referred to as "KDK" or "we" or "us" or "our"), located at Solonos Street no. 10, Athens, which manages and operates the Kalambaka Library.
The use of the website www.kalambakalibrary.org (hereinafter the "Website") is subject to the Terms of Use and the terms of this notice regarding (a) the processing of personal data through the Website and (b) the use of trackers (e.g. cookies) (hereinafter the "Privacy Policy"). The Privacy Policy has been updated to ensure compliance with the General Data Protection Regulation [Regulation (EU) 2016/679, "GDPR"] and Law 4624/2019.
By using the Website, you unconditionally declare that you have reviewed, understood and accepted all the terms contained in the Terms of Use and Privacy Policy. If you do not agree with any of the terms contained in the Terms of Use and/or the Privacy Policy, you should refrain from visiting and using the Website and its Services.
The Privacy Policy may be subject to modifications and updates, from time to time, as deemed necessary and without prior notice to you, which will be effective as of the date they are posted on the Website. We invite you to review the Privacy Policy regularly, as your continued use of the Website implies and indicates your acceptance of such changes.
If you do not agree to the use of your data in accordance with the Privacy Policy, please do not use the Website.
KDK is committed to respecting and protecting your privacy. This Privacy Policy describes how KDK, as a controller within the meaning of the GDPR, collects and processes personal data and other information about you, the users of the Website (hereinafter referred to as "user" or "you" or "your" or "your"), and how our Website uses cookies and other identification technologies.
1. This Website and How you can contact us 2
2. Types of data we collect, how we collect it and how we use it 3
Direct Data we collect from you
Data we collect through the use of trackers & cookies
Data we collect from third parties
Αnonymous and Statistical Data
3. Which Data we share with 3rd parties
Service Prodivers
Other Providers
Transfer of Data outside the EU
4. How we implement trackers and cookies
Types of Trackers
How to change tracker settings
5. Legal basis for processing
6. For how long we retain your data.
7. How we secure your data
8. List of your rights
9. Submitting a complaint.
1. This Website and how you can contact us
The website offers users information about the Kalambaka Library, its activities and its catalogue; it also offers the possibility of receiving specific services from the Kalambaka Library, e.g. requesting a guided tour, reserving material, etc. (hereinafter referred to as the "Services").
If you have any doubts or questions about this Privacy Policy or if you wish to exercise any of your rights included below in section 8 ("What are your rights") of this Privacy Policy, you may contact us by mail at the following address: ENVELOPMENTAL, LOGISTIC AND CULTURAL NON-COMMERCIAL NON-COMMERCIAL NON-COMMERCIAL SOCIETY OF CALABAKA, 9 Rhodes, P.O. Box 42200, Kalambaka, or by e-mail to the e-mail address: privacy@kalambakalibrary.org.
The Website includes links to third party websites. We draw your attention to the fact that these third parties apply their own policies regarding the processing of personal data, which policy we recommend you to study.
2. Types of data we collect, how we collect it and how we use it
When you visit the Website and, when you contact us and when you order a Service from Kalambaka Library, we collect and process certain personal data in order to enable you to benefit from the content, functions and Services offered through the Website and also in order to understand the demand for our Services and to improve the way we operate.
Personal data is information that relates to you as an identified or identifiable natural person, i.e. a natural person whose identity can be verified, directly or indirectly, in particular by reference to an identifier such as name, ID number, Internet Protocol (IP) address, etc.
3. Direct Data we collect from you
Most of your personal data that we process is provided to us directly by you.
We collect your personal data for the purposes of communicating with you, such as to respond to your requests for information and to better understand your expectations and needs; also to provide you with the Services.
In particular, when you create a "User Account" we collect and process information about you that you provide directly to us, including: name, email address, Kalambaka Library Card Number. We will use this information in order to provide reservation services and other services.
When you make a "Material Reservation" we collect and process your username and password to the Kalambaka Library automated catalogue, as well as the content of your reservation.
When you submit a tour request in the relevant section of the Website, we collect and process your username and password and the details of your request.
Also when you use the contact form ("CONTACT") on the Website, we collect and process information about you that you provide to us directly, which may include: name, email address, country, the reason for the contact (subject) and the content of your message to us. We will use this information in order to contact you.
When you sign up to receive newsletters we collect and process your email address.
4. Data we collect through the use of trackers & cookies
We also use cookies and other tracking technologies and collect information about how you use the Website, technical information (which includes information about access time, volume of information transmitted, transmission status, browser type, version and language, browser plug-in type and version, IP address, operating system and system interface, time zone and location settings) and profile information, which includes
Where you provide us with your consent, we will use your data to provide you with content relevant to you based on the use of cookies. For more information on this and on how you can opt out of this processing, please see section 4 ["How we use trackers (cookies and other tracking technologies")] of this Privacy Policy.
5. Data we collect from third parties
We receive some of the aforementioned technical data from statistical data providers, such as Google (Google Analytics).
6. Αnonymous and Statistical Data
We may process anonymized and statistical data for any purpose, in particular for statistical purposes and for the improvement of the services - information provided by the Website. Although such data may derive from your personal data, they are no longer considered as such, as they do not directly or indirectly reveal your identity (for example, we may collect data on the use of the Website in order to calculate the percentage of users who have access to certain elements of the Website).
We do not knowingly collect and process special categories of personal data ("sensitive" personal data) through the Website, such as information about your health, race or ethnicity, religious or philosophical beliefs, sex life, etc.
7. Which Data we share with 3rd parties
Service providers
KDK may appoint external/third party service providers who will act as processors and provide specific services to KDK. In particular, KDK uses IT service providers for digital services and office and productivity applications, email and data hosting (Microsoft, Top.Host), a bulk email provider (Mailchimp), a library management application and service provider (ELiDOC) and a technical support service provider. When they provide such services, the external service providers may process your personal data.
Other recipients
In certain cases, we are legally obliged to transfer your personal data (strictly to the extent required) to public, judicial, prosecutorial, investigative and regulatory authorities, for example in execution of a court order. In order to pursue and support our legal claims or defend ourselves legally we will transfer your personal data to our legal advisors and judicial/investigative authorities.
Transfers of data outside the European Union
Any transfer of your data outside the EU to achieve the above processing purposes, due to the disclosure of your data to the above recipients, will be subject to appropriate and adequate safeguards and conditions to ensure an adequate level of data protection, e.g. transfer agreements based on standard contractual clauses approved by the European Commission. For more information on how KDK protects your personal data when transferred outside the EU or to obtain a copy of the safeguards KDK applies to protect your personal data when transferred, please contact us here: INFORMATION, LOGISTICS AND CULTURAL NON-COMPETITIVE NON-COMPETITIVE SOCIETY OF CALABAKA, 9 Rhodes Street, P.O. Box 42200, Kalambaka, or by email to the following email address: privacy@kalambakalibrary.org.
How we use cookies and trackers
The Website uses cookies and related technologies (hereinafter "trackers") in order to ensure its proper and secure operation and to optimize your browsing experience.
Therefore, when you visit the Website, a tracker may be installed on your device. Tracers are techniques such as.
The use of trackers allows KDK to recognize your device, to gather information regarding usage patterns when you navigate the Website, to store certain information about your preferences or previous actions, to improve the online experience and personalized experience. In addition, it allows us to automatically collect information about the sites you visit and about links to third-party websites that you may select through your use of our Website.
You can configure your web browsing program, your browser, to either warn it about the use of trackers on certain services or to prevent it from accepting the use of trackers on certain or any services. If the user of the specific services and pages does not wish to use trackers to identify him or herself, he or she cannot access these services any further. In particular, you can select or exclude trackers at any time - except for absolutely necessary trackers (they are used to help us make the Website work efficiently), you can delete trackers, e.g. cookies, installed on your device at any time, you can prevent new cookies from being stored and receive a notification before a new cookie is installed by making relevant settings in your browser software.
Where certain types of trackers require you to provide your prior consent in order to be installed and used, you will be asked via a banner. If you choose not to provide access or to delete certain cookies, you will still be able to visit the Website, but its functionality may be limited. That is, blocking certain types of trackers, e.g. cookies, may affect your experience on the Site and the Services we offer you.
Types of Trackers
Χρησιμοποιούμε «μόνιμους» (persistent) ιχνηλάτες, όπως επίσης ιχνηλάτες «συνεδρίας»/ ιχνηλάτες «περιόδου λειτουργίας» (session). Ένας μόνιμος ιχνηλάτης αποθηκεύεται στον τερματικό εξοπλισμό σας, δεν διαγράφεται αυτόματα μόλις κλείσετε το πρόγραμμα περιήγησής και θα παραμείνει για το χρονικό διάστημα που έχει οριστεί για τον συγκεκριμένο ιχνηλάτη. Αντίθετα ένας ιχνηλάτης συνεδρίας τοποθετείται μόνο για τη διάρκεια της επίσκεψής σας στον Ιστότοπό μας και διαγράφεται μόλις κλείσετε το πρόγραμμα περιήγησής/ φυλλομετρητή σας.
Necessary trackers
These are trackers that are technically necessary for the proper and secure operation of the website (e.g. for the realization of the connection to our website or for the provision of the internet service requested by the user). These are "session" / "session" trackers, which are only placed for the duration of your visit to our Website and are deleted as soon as you close your browser / browser.
Analysis trackers
If you choose to do so and provide us with your consent, we will use Google Analytics (provided by Google LLC) for the purpose of statistical analysis (web analytics) and in order to obtain information about the use and traffic of our Website, through the monitoring and analysis of the behaviour and interaction of users of the Website. For example, we will be able to know how users arrived at the Website (i.e. which links each user followed to reach the Website), which pages of the Website were viewed by users, how much time they spent on each of them, etc. Google Analytics will provide us with reports describing and analysing the Site's traffic and demographic data relating to the Site's users (e.g. the region from which they logged in, data on the return rate to the Site, information about the browser they use), which will help us to optimise the Site's content and operation.
For the purposes of providing the Google Analytics service, this user data will be transferred by Google outside the European Union, including to countries outside the European Union, including the United States (where, under certain conditions, competent government authorities in the United States may also have access to this data). More details on the geographical location of Google's subcontractors can be found here).
We would like to point out that in the context of the operation of the Google Analytics service we use, as a technical data protection measure (privacy by design), the "_anonymizeIp ()" function of Google, in order to hide the Internet Protocol (IP) addresses of the website users whose behaviour is analysed (more information can be found here). It is clarified that, even with the use of the "_anonymizeIp ()" function, in general the processed data are still considered personal data (i.e. they are not fully
Trackers (third-party) |
Name of Tracker | Type | Function | Duration | Processor | Recipients |
_ga | Google Analytics | Statistical analysis (web analytics). Used to record the beginning and end of each visit to our website. It is used to distinguish between users. | 2 years | TEIRESIA S.A. and Google LLC (joint controllers) | Google subcontractors who provide support services for the provision of the Google Analytics service, e.g. customer support, technical service support, IT facilities management. Detailed information about these subcontractors is available here and here (section "Access to data"). |
_gid | Google Analytics | Registers the beginning and ending of your browsing experience | 1 day | TEIRESIA S.A. and Google LLC (joint controllers)) | Google subcontractors who provide support services for the provision of the Google Analytics service, e.g. customer support, technical service support, IT facilities management. Detailed information about these subcontractors is available here and here (section "Access to data"). |
_gat | Google Analytics | Adjusts the rate of requests - limiting data collection to high-traffic websites. | 1 minute | TEIRESIA S.A. and Google LLC (joint controllers)) | Google subcontractors who provide support services for the provision of the Google Analytics service, e.g. customer support, technical service support, IT facilities management. Detailed information about these subcontractors is available here and here (section "Access to data"). |
SID, SAPISID, APISID, SSID, HSID, NID | Google Maps Preferences | For proper operation on websites that include Google Map | 6 months to 2 years | KDK | Google Inc, KDK |
KDK Trackers (first-party) |
Name of Tracker | Type | Function | Duration | Processor | Recipient |
has_js | Functional Tracker | Allows the server to know if it can use the JavaScript component for the proper functioning of the site Connects to the Drupal content management system. Drupal uses this cookie to indicate whether or not JavaScript is enabled in the visitors' browser. | Session | KDK | - |
How to change tracker settings
Most browsers allow you to control most trackers, e.g. cookies, through their settings. To learn more about cookies, including how to see which cookies have been placed on your terminal equipment, you can visit: http://ec.europa.eu/ipg/basics/legal/cookies/index_en.htm, or www.aboutcookies.org, or: www.allaboutcookies.org.
Learn how to adjust cookie settings (browsers):
5. Legal Basis for processing
We process your personal data when and as the relevant legislation allows us to do so, i.e. when we have a lawful basis for the processing. Where applicable, we process your personal data under the following lawful bases:
- You have provided your consent to the processing of data for one or more specific purposes, e.g. when you subscribe to our newsletter or for the installation and use of certain types of trackers.
- The processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to the conclusion of a contract, i.e. when you submit a request to receive a Service (e.g. when you make a "Material Reservation" or submit a tour request).
- The processing is necessary to comply with a legal obligation of KDK, e.g. if we are requested to access your personal data by a competent judicial authority.
- Processing is necessary for purposes of legitimate interests pursued by KDK (or legitimate interests of third parties), provided that your fundamental rights do not override those interests. Such legitimate rights include:
- Monitoring, in order to ensure the effective and secure operation of the Website and to prevent fraud and misuse,
- to optimise our services and the Website
- monitor how the Website is performing, e.g. through its statistical data, in order to improve the design and information we provide through the Website, the Services, our promotions and our relationship with users of the Website,
- Responding to your requests or queries.
Choosing not to provide your personal data in certain circumstances may result in disadvantages for you, for example, we may not be able to provide you with a Service or respond to your request.
6. For how long we retain your personal data
We generally retain your personal data for as long as necessary under the law, depending on the purpose and type of processing.
In particular, your personal data will be retained for as long as necessary to achieve the purposes for which we collect it, e.g. for as long as necessary to provide you with our Website features and Services requested. Once the purpose for which we processed the data has been achieved, we will either delete your personal data or anonymise it, unless there are legal grounds for retention.
Regarding retention periods/duration of trackers, please see section 4 ["How we use trackers (cookies and other tracking technologies)"] of this Privacy Policy.
7. How we secure the your personal data
Taking into account the latest developments, the implementation costs and the nature, scope, context and purposes of the processing, as well as the risks of varying likelihood and severity to the rights and freedoms of natural persons from the processing, KDK applies appropriate technical and organisational measures to ensure a level of security commensurate with the risks of the processing.
8. List of your rights
Subject to the conditions set out in the relevant legislation, you have the following rights regarding the protection of your personal data:
Right of access: you can contact KDK in order for us to inform you and explain to you if and which data we hold about you and how we process it. You can also request a copy of the personal data KDK holds about you.
Right to rectification.
Right to erasure: Under certain circumstances, such as, for example, when the data is no longer necessary, you have withdrawn your consent, the data has been unlawfully processed, you may request KDK to delete it.
Right to restrict processing: If you believe that your data is not accurate, or the processing is unlawful, or you believe that the data is no longer needed by KDK, or you object to automated processing, you have the right to request the restriction of processing.
Right to object. You also have the right to object where a decision concerning you is based solely on automated processing, including profiling, and that decision produces legal effects or significantly affects you (statutory exceptions apply).
Right to portability: You may request to receive data concerning you in a structured, commonly used and machine-readable format, and to have your data transferred to another organisation (controller), which you will indicate to KDK.
You can find out further and more detailed information about your rights by visiting the website of the Data Protection Authority (www.dpa.gr).If you have any questions or concerns, please contact us at privacy@kalambakalibrary.org or as described above in section 1 ("The Website and how to contact us"), exercising your rights (access, objection, etc.) and we will respond.
9. Submitting your complaint
You have the right to appeal to the Data Protection Authority (DPA) on issues concerning the processing of your Personal Data. The DPA is located in Athens (Kifissia 1-3, P.C. 115 23). (www.dpa.gr).